Luxo Vacations
Luxo Vacations

Health & Safety Measures

Travel Protection Plus helps give you some peace of mind, before and during travel. Cancel or change your vacation without

penalty, get our lowest price on select vacations, receive coverage during travel and more.

What is Travel Protection Plus?

Pre-Departure Penalty Waiver provided by Apple Vacations and other Non-Insurance Services provided by Generali Global Assistance’s designated provider

  • Cancel for Any Reason Waiver: You may cancel your vacation for ANY reason up to two hours prior to scheduled* departure and receive a full refund for your vacation, less the cost of the Travel Protection Plan, including non-refundable airfares booked through Apple Vacations.* Non-refundable hotel rates are not included. Your refund will be in the form of travel credit** or original form of payment based on the Travel Protection Plan type purchased.
  • Price Guarantee***: Guarantees the lowest price on the vacation booking! If the price of the hotel or Exclusive Nonstop Vacation Flight/ENVF Package drops after booking the reservation, just let us know and we'll adjust the reservation to the lower price. Valid on Africa, Asia, Australia, Caribbean, Central America, Europe, Hawaii, Mexico, South America and South Pacific vacations.
  • Hurricane Travel Credit*^: If a Category One or greater hurricane disrupts a vacation for 24 hours or more, travelers will receive a refund for unused or interrupted vacation nights plus a future vacation discount certificate. Valid for reservations departing June through November.

Need to Make a Change? For changes to bookings with Travel Protection Plus (TPP) where no penalties were assessed, the Travel Protection Plus Plan benefits are considered unused in the first instance and can be moved to a revised reservation without a reactivation fee. For changes to bookings with Travel Protection Plus where penalties were assessed, the penalties are covered but the Plan reactivation fee (75% of original price) applies if you wish to have this coverage on the revised booking.

 

Cancellations and Re-bookings: If a canceled reservation is re-booked within 7 days, Apple Vacations-imposed penalties are waived. Applicable supplier penalties may apply. Additionally, Travel Protection Plus (TPP), if selected, is considered unused if there are no supplier penalties, and can be moved to the new reservation for first instances without a reactivation fee. When rebooking 8 days or more after initial cancellation, normal fees apply, and TPP is considered used. The state specific free-look period indicated in the Plan Documents still applies.

 

*Advance cancellation time is based on airline’s no-show policy. Some airlines have stricter no-show policies and you must cancel more than two hours in advance of scheduled departure. If you are cancelling a land-only reservation, you must cancel at least two hours prior to your hotel’s check-in time. 

 
**Travel credit policies:
  • Travel credits are valid for travel commencing within 395 days of original departure date.
  • Travel credits are nonrefundable, nontransferable, not redeemable for cash, and must be used for travel commencing by expiration date.
  • Travel credits will be issued in the names of the adult (18+) passengers on the original reservation.

Post-Departure Travel Protection Benefits^ Underwritten by Generali U.S. Branch

  • Trip Interruption: Reimburses (up to the total trip cost) unused hotel arrangements plus additional transportation costs such as a new airline ticket if you can't travel due to circumstances such as illness or injury to you, a family member, or traveling companion, jury duty, or a traffic accident on the way to the airport.
  • Trip Delay: Reimburses you up to $1,000 per person for expenses such as meals, lodging, and local transportation costs should you be delayed 6* or more hours due to a covered event, such as a Common Carrier Delay, lost or stolen passport or other covered events.
  • Missed Connection: The plan reimburses you up to $1,000 for unused land or water arrangements and additional transportation should you miss your Cruise or tour departure due to a delay of at least 3* hours due to a covered reason, such as a flight delay from adverse weather.
  • Emergency Evacuation: Under certain circumstances detailed in the Plan, the Plan can pay for the transportation expenses Incurred to evacuate You to the nearest qualified hospital and/or to return you home.
  • Baggage/Personal Property: Reimburses you for baggage or items lost, stolen, or damaged during your vacation.
  • Medical Expenses: Reimburses medical costs up to $50,000 per person should you incur hospital charges or other medical bills as a result of an illness or injury during your vacation.
  • Baggage Delay: Reimburses for the purchase of necessary personal items if your bags are delayed by the airline for 6* hours or longer. The plan covers you for the purchase of necessary items up to $300 in the event your luggage is delayed by a common carrier for more than 6* hours en route to your vacation.
  • Travel Accident: Accidental Death & Dismemberment – Travel Accident coverage in the event of loss of life, limb, or sight resulting from an injury occurring during Your Trip.

INFORMATION YOU NEED TO KNOW: Benefits on this page are described on a general basis only. There are certain restrictions, exclusions and limitations that apply to all insurance coverages. This advertisement does not constitute or form any part of the plan description or any other contract of any kind. Plan benefits, limits and provisions may vary by state jurisdiction. To review full plan details online, go to: www.tripmate.com/wpGR430.

The Following Items are Not Refundable Under Travel Protection Plus:

  • "No Show" situations where the traveler does not check in and denied boarding situations are not covered.
  • Non-refundable hotel rates.
  • Air not purchased from Apple Vacations.
  • Nonrefundable travel advisor fees may be included in your package price. Please consult your travel advisor.
  • No name changes or substitutions on Travel Protection plans.
  • Cost to change to an alternate scheduled airline as a result of an airline schedule change prior to departure.
  • The cost of the travel protection plan,
  • If the number of individuals occupying a room decreases, the remaining travelers will be responsible for additional costs incurred as a result of a change in the per person occupancy rate.

How Do You Purchase Travel Protection Plus?

While you are building your vacation, you can select Travel Protection Plus from the Add-Ons menu, or add it during the first step of the check-out process in the Travel Protection section. Travel Protection Plus can only be purchased online during the booking process. To add Travel Protection Plus after you have made your reservation, call your travel agent or Apple Vacations at 800-517-2000, or your travel advisor if applicable. Travel Protection Plus may only be added within 7 days of your initial deposit, provided you have not yet made your final payment, and it is not added within 21 days of travel.

Insurance benefits are underwritten by: Generali U.S. Branch.

Non-Insurance Services: are not insurance benefits underwritten by Generali U.S. Branch. The plans also contain non-insurance Travel Assistance Services provided by Generali Global Assistance and FootprintID®.

Plan administrator: Trip Mate, a Generali Global Assistance and Insurance Services brand, P.O. Box 527, Hazelwood, MO 63042, 1-866-389-5378.

Travel Protection Plus Pricing Details^

Full Travel Credit

 
Package Value (per person): Up to $799.99*
Price per person, 13 years & older: $79.99
Price per person, 12 years & under: $39.99

Package Value (per person): $800 to $1,499.99*
Price per person, 13 years & older: $89.99
Price per person, 12 years & under: $44.99

Package Value (per person): $1,500 to $2,999.99*
Price per person, 13 years & older: $109.99
Price per person, 12 years & under: $54.99

Package Value (per person): $3,000 & up*
Price per person, 13 years & older: $139.99
Price per person, 12 years & under: $69.99

Cash Refund

 
Package Value (per person): $0 to $799.99^
Price per person, 13 years & older: $139.99
Price per person, 12 years & under: $69.99

Package Value (per person): $800 to $1,499.99^
Price per person, 13 years & older: $189.99
Price per person, 12 years & under: $94.99

Package Value (per person): $1,500 to $2,999.99*
Price per person, 13 years & older: $229.99
Price per person, 12 years & under: $114.99

Package Value (per person): $3,000 & up*
Price per person, 13 years & older: $284.99
Price per person, 12 years & under: $114.99

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